Using machine learning to identify new device sales opportunities

(and a MWC big data recap)

Finding new opportunities for device upsell can be challenging. Device Insights allows operators to segment customers based on device experience. Join eBuilder as we explore how Device Insights boosts sales conversion and increases loyalty and retention.


Device insights delivers 3.7x sales conversion rates

Using eBuilder’s Device Insights, a Nordic Operator increased their sales conversion rates by 3.7x by improving segmentation. Device Insights enables mobile operators to better understand users' device needs, providing deep insights and providing unique device scoring.

In this free webinar, we showcase how:

  • What is Device Insights
  • Understanding how device experience impacts upgrade and upsell potential
  • How to generate smarter segmentation

HOST: Torbjörn Thorsén, eBuilder
DURATION: 30 minutes.

5 key device insights that increase customer engagement in telecom

Engaging with customers to ensure loyalty and minimize churn is a key objective to any mobile operator. Join us as we explore the key device insights that enable operators to predict service needs using machine learning and prescriptive solutions to keep customers loyal.

In this webinar we will cover:

  • Top issues that cause users to switch smartphone
  • Prescriptive analytics that enhance customer self-service
  • Predicting upsell - identifying users that need a new device

Host: Torbjörn Thorsén, Marketing Director, eBuilder
Duration: 30 minutes