WEBINAR | November 16th 2017 | 15:00 CET

5 key device insights that increase customer engagement in telecom

Thursday November 16th 2017 – 15.00 CET

Engaging with customers to ensure loyalty and minimize churn is a key objective to any mobile operator. Join us as we explore the key device insights that enable operators to predict service needs using machine learning and prescriptive solutions to keep customers loyal.

In this webinar we will cover:

  • Top issues that cause users to switch smartphone
  • Prescriptive analytics that enhance customer self-service
  • Predicting upsell - identifying users that need a new device

Host: Torbjörn Thorsén, Marketing Director, eBuilder
Duration: 30 minutes

Watch the recorded version of the webinar