Managing the service partner network
By taking ownership of the full service process operators can gain end-to-end visibility of all service processes including repair, insurance and renewal.
Service Network Management is a platform that enables operators to effectively manage their service partner network. Powerful business rules automate the process to optimize routing and allocation of services as well as the optimal transport provider. The service network control tower and analytics module provides end-to-end visibility provides valuable in-depth data enabling operators to continuously optimize services.
ORDER MANAGEMENT – All service order types including repair, swap and/or renewal
ROUTING – Flexible multi-leg routing with service center and transport allocation
BUSINESS RULE MANAGEMENT – Powerful and flexible business rule management
70+ COUNTRIES – Major service centers and service partners integrated across the globe
20+ LOGISTICS PROVIDERS – All major logistics provides integrated with local alternatives
STANDARD INTEGRATIONS – Standardized integrations to all major back-end solutions