Effortless Device Care
Tell me about your device, and I’ll tell you who you are
Always on, never without
Today users are addicted to their smartphones. The smartphone is the first thing we check when we get up in the morning, it’s the last thing we check before going to bed. We check our smartphones hundreds of times a day. Day in, day out, year round. For work, for entertainment, to limit boredom and to catch up on the latest updates on Facebook or Instagram.
Few of us could imagine living without the smartphone today. Yet, as the smartphone altered needs and behavior, it also affected the relationship between the consumer and the operator.
And this is where Effortless Device Care makes the difference - a platform that enables mobile operators and manufacturers to better understand their subscribers and users in order to create more relevant conversations. Using prescriptive analytics Effortless Device Care can alert users of potential issues and guide then to the most optimal service scenario. Be it self-service, assisted care or an upgrade offer.