Putting effortless into device care

eBuilder combines years of global experience with an engaging mindset to deliver the markets most comprehensive device care solution.

 

Who we are

eBuilder is a leading provider of device care solutions, enabling companies to improve and expand their customer care process. eBuilder’s Effortless Device Care is a market leading device care solution, that allows mobile operators and device manufacturers to take ownership, gain visibility and control the customer experience throughout the device customer journey.

Effortless Device Care seamlessly integrates the operators/manufacturers, partners and service capabilities to deliver device care for users in all stages of the device lifecycle.

Clients include Telia, Halebop, Microsoft and Sony Mobile. eBuilder was established in 2007 with offices in Stockholm (HQ), UK, Sri Lanka and Australia.

What is Effortless Device Care

Device care is quickly turning into the next battleground for mobile operators. With subscription revenues steadily declining, device related revenues such as repair, insurance, warranty extensions and re-commerce are looking more and more promising.

Effortless Device Care is the market’s most powerful device care platform, providing self-service for the consumer and integrated processes for the mobile operator or manufacturer.

  • Reduce service costs, improve channel efficiency, uncover repair & upgrade revenues, increase NPS and build loyalty
  • Leverage existing partners and systems
  • Rapid launch, ready-to-go white label apps and interfaces
  • Cloud delivery, pay as you go business model

Our offices

SWEDEN HQ

Kista Science Tower
Färögatan 33
164 51 Kista
Sweden

UK SALES

eBuilder
Venture House
Arlington Square
Downshire Way
Bracknell
RG12 1WA
United Kingdom

SRI LANKA TECHNOLOGY

eBuilder Technology Centre Pvt Ltd
275, Nawala Road
Nawala
Sri Lanka

AUSTRALIA SALES

eBuilder Oceania Pty Ltd
Suite 302, Level 3
81 Flushcombe Road
Blacktown NSW 2148
Australia

eBuilder staff can be reached by using firstname.lastname [at] ebuilder.com.

Become an eBuilder

Want to challenge the status quo in telecom? Passionate about mobile devices? Want to view the world from atop the Kista Science Center. We're always looking for talent. Contact us to learn more.

Management team

Globally experienced and dedicated to delivering the ultimate effortless device care experience

 

LEIF BOHLIN CEO

ANDERS MÅRTENSSON COO

PER MÅNSSON CFO

MORGAN CURBY CCO

THOMAS NILSSON CPO

NILS UNDÉN CTO

GAVIN STEPHENSON SVP SALES

ANDERS BÅTH
SVP TRAVEL AND PROCUREMENT

All eBuilder team members can be reached by using firstname.lastname [at] ebuilder.com.